SHIPPING TIME AND TRANSIT CHOICES:
We are currently shipping worldwide but need to calculate the costs on every order based on weight. For special deliveries, please contact us via email ofceramics@gmail.com or call us at +351 234 195 592. We’re also available to help with any questions you might have.
RECEIVED BROKEN PIECES?
We always pack each piece securely to ensure your complete satisfaction when opening your box. However, occasionally, pieces do break in transit. If you find breakage, please contact us via email ofceramics@gmail.com within 2 business days so that we can file a claim on your behalf with the shipping carrier and swiftly get you a refund or replacement. Please retain all packaging materials for the shipper’s inspection. If possible always open your package in the presence of the carrier.